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Infinite Possibilities
Infinite Possibilities
Infinite Possibilities
Infinite Possibilities
We are a Town without limits. We are a community driven by passion, courage and innovation.
We are a Town without limits. We are a community driven by passion, courage and innovation.
We are a Town without limits. We are a community driven by passion, courage and innovation.
We are a Town without limits. We are a community driven by passion, courage and innovation.
Unlimited Potential
Unlimited Potential
Unlimited Potential
Unlimited Potential
We are dreamers, who continuously grow and bring value to our partners and amazing opportunities to our team members around the globe.
We are dreamers, who continuously grow and bring value to our partners and amazing opportunities to our team members around the globe.
We are dreamers, who continuously grow and bring value to our partners and amazing opportunities to our team members around the globe.
We are dreamers, who continuously grow and bring value to our partners and amazing opportunities to our team members around the globe.
Boundless Innovation
Boundless Innovation
Boundless Innovation
Boundless Innovation
By harnessing the energy of our culture and technology, we prove you can succeed by doing the right thing…always. We are a unique and diverse Town that serves the world with equally unique and expertly-focused solutions for their needs. Good enough is never enough.
By harnessing the energy of our culture and technology, we prove you can succeed by doing the right thing…always. We are a unique and diverse Town that serves the world with equally unique and expertly-focused solutions for their needs. Good enough is never enough.
By harnessing the energy of our culture and technology, we prove you can succeed by doing the right thing…always. We are a unique and diverse Town that serves the world with equally unique and expertly-focused solutions for their needs. Good enough is never enough.
By harnessing the energy of our culture and technology, we prove you can succeed by doing the right thing…always. We are a unique and diverse Town that serves the world with equally unique and expertly-focused solutions for their needs. Good enough is never enough.



































One Town Many Brands
One Town Many Brands
One Town Many Brands
Independent brands, united by shared values, technology, and a commitment to doing the right thing.
Independent brands, united by shared values, technology, and a commitment to doing the right thing.
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.
Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.
Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.
Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.
Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
One Town
Many Brands
OUR BRANDS
OUR BRANDS
OUR BRANDS
Unlimited Growth
Built on Values
Billions
In Annual Sales
Brands
Locations
Countries Served
Field Service Calls/Day
Parts Orders Shipped
Per Day
Unlimited Growth
Built on Values
Billions
In Annual Sales
Brands
Locations
Countries Served
Field Calls Daily
Parts Orders Shipped Per Day
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.

Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.

Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.

Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
Leading technology-driven hi-tech distributor of genuine OEM foodservice, residential appliance, and HVAC repair parts — delivering the most in-stock parts on the planet, innovative digital tools, and an unmatched customer experience.

Europe’s leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines — and a trusted OEM partner delivering the right part at the right time.
Parts Town Home is the residential division of Parts Town Unlimited, delivering replacement parts, supply chain solutions, and expert support for products throughout the home through Encompass Supply Chain Solutions and a family of trusted consumer brands.
With 40+ service companies and more than 1,700 manufacturer-trained technicians, we are North America’s largest and most trusted field service group.
Unlimited Growth
Built on Values
Billions
In Annual Sales
Brands
Locations
Countries Served
Field Service Calls Per Day
Parts Orders Shipped Per Day
Unlimited Growth
Built on Values
Billions
In Annual Sales
Brands
Locations
Locations
Countries Served
Field Service Calls Per Day
Parts Orders Shipped Per Day
Built on Values. Driven by People
Built on Values. Driven by People
We are a global leader in high-tech distribution of mission-critical replacement parts and technology-led field service, delivering support to keep businesses running and homes working. We are a team driven by values to support the communities we serve.
We are a global leader in high-tech distribution of mission-critical replacement parts and technology-led field service, delivering support to keep businesses running and homes working. We are a team driven by values to support the communities we serve.
Built on values.
Built on Values
Built on Values
Driven by people.
Driven by People
Driven by People
At the heart of our growth is a culture that values safety, integrity, and community.
We are a global leader in high-tech distribution of mission-critical replacement parts and technology-led field service, delivering support to keep businesses running and homes working. We are a team driven by values to support the communities we serve.
We are a global leader in high-tech distribution of mission-critical replacement parts and technology-led field service, delivering support to keep businesses running and homes working. We are a team driven by values to support the communities we serve.
The Power of Partnership
The Power of Partnership
From field service to parts delivery, we keep things running at their best, using the best OEM Parts
From field service to parts delivery, we keep things running at their best, using the best OEM Parts






Get Real Parts
Faster
Get Real Parts
Faster
We stock genuine OEM parts and are growing market share for OEM parts & accessories around the world, helping strengthen your brand with customers.
We stock genuine OEM parts and are growing market share for OEM parts & accessories around the world, helping strengthen your brand with customers.
Simplifying Your Supply Chain
Simplifying Your Supply Chain
We improve parts availability, shorten delivery times and improve your operations
We improve parts availability, shorten delivery times and improve your operations
Inspiration. Imagination. Innovation
Inspiration. Imagination. Innovation
We lead with high-tech distribution automation plus industry-leading innovation to delver OEM parts and fix things fast.
We lead with high-tech distribution automation plus industry-leading innovation to delver OEM parts and fix things fast.
The Power of Partnership
The Power of Partnership
The Power of Partnership
Join forces with industry leaders and unlock unlimited potential.
Join forces with industry leaders and unlock unlimited potential.
$32B+
1.4M
1.4M
Bold decisions.Leading the industry forward.
Sq. Ft. Fulfilment Center space Worldwide
Sq. Ft. Fulfilment Center space Worldwide

Ready to grow together?
Partner with us and gain access to unlimited resources, expertise, and global reach.
From field service to parts delivery, we keep things running at their best, using the best OEM Parts
From field service to parts delivery, we keep things running at their best, using the best OEM Parts
Accelerated Growth
Get Real Parts Faster
Get Real Parts Faster
Scale faster with proven strategies and dedicated support from our expert team.
We stock genuine OEM parts and are growing market share for OEM parts & accessories around the world, helping strengthen your brand with customers.
We stock genuine OEM parts and are growing market share for OEM parts & accessories around the world, helping strengthen your brand with customers.
Global Reach
Simplifying Your Supply Chain
Simplifying Your Supply Chain
Access to 171+ countries and a worldwide network of industry connections.
We improve parts availability, shorten delivery times and improve your operations
We improve parts availability, shorten delivery times and improve your operations
Customer Service
Inspiration. Imagination. Innovation
Inspiration. Imagination. Innovation
Access to 171+ countries and a worldwide network of industry connections.
We lead with high-tech distribution automation plus industry-leading innovation to delver OEM parts and fix things fast.
We lead with high-tech distribution automation plus industry-leading innovation to delver OEM parts and fix things fast.
A Word from Bill
Build more than a career. Build a future where your potential is unlimited.
We’re building a Town without limits.
Parts Town Unlimited is a high-tech distributor of mission-critical OEM parts, powered by a team that shows up, solves problems, and gets better every day.


A Word from Bill
A Word from Bill
We’re building a Town without limits.
Parts Town Unlimited is a high-tech distributor of mission-critical OEM parts, powered by a team that shows up, solves problems, and gets better every day.
We’re building a Town without limits.
Parts Town Unlimited is a high-tech distributor of mission-critical OEM parts, powered by a team that shows up, solves problems, and gets better every day.
A Word from Bill
At Parts Town Unlimited, you’re part of a Town without limits — where people come first, innovation fuels growth, and doing the right thing is how we win. If you want to grow, make an impact, and be proud of what you build, you belong here.
We’re building a Town without limits.
Parts Town Unlimited is a high-tech distributor of mission-critical OEM parts, powered by a team that shows up, solves problems, and gets better every day.
Grow With Us
Grow With Us
At Parts Town Unlimited, you’re part of a Town without limits — where people come first, innovation fuels growth, and doing the right thing is how we win. If you want to grow, make an impact, and be proud of what you build, you belong here.
At Parts Town Unlimited, you’re part of a Town without limits — where people come first, innovation fuels growth, and doing the right thing is how we win. If you want to grow, make an impact, and be proud of what you build, you belong here.
Grow with Us
Grow with us
Grow with us
Build more than a career. Build a future where your potential is unlimited.
At Parts Town Unlimited, you’re part of a Town without limits — where people come first, innovation fuels growth, and doing the right thing is how we win. If you want to grow, make an impact, and be proud of what you build, you belong here.
At Parts Town Unlimited, you’re part of a Town without limits — where people come first, innovation fuels growth, and doing the right thing is how we win. If you want to grow, make an impact, and be proud of what you build, you belong here.
At Parts Town Unlimited, we believe careers should be more than jobs. They should be opportunities to learn, lead, and belong. Join a team where culture is more than words on a wall—it's how we work every day.
At Parts Town Unlimited, we believe careers should be more than jobs. They should be opportunities to learn, lead, and belong. Join a team where culture is more than words on a wall—it's how we work every day.

Press Room
Newsroom
Newsroom
Build more than a career. Build a future where your potential is unlimited.
The Latest from Our Town
The Latest from Our Town

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story

Top Trends in 2025
Emerging trends shaping kitchen equipment. Data-driven insights for strategic planning.
Read story

5 Ways to Save Time
Proven operational strategies. Efficiency frameworks that deliver measurable results.
Read story

Our Value Tools
Platform features designed for growth. Technology that scales with your business.
Read story
Don’t Take Our Word For It
Don’t take our word for it.
Hear from the partners and customers who trust us every day.
Hear from the partners and customers who trust us every day.
Hear from the partners and customers who trust us every day.
Hear from the partners and customers who trust us every day.
"Our company has a direct relationship with Encompass. They are usually the fastest in terms of part pulling and distribution, regardless of location. They are easy to work with, their system is straightforward, and the units are user-friendly."
Technician
Home Appliance Repair Provider
“We truly appreciate the working relationship we have with Parts Town. I always enjoy speaking with our Business Development Representative on our monthly phone calls! I wanted to commend our Customer Experience Representative for his work ethic and relationship with us. If you ask any of my technicians about our rep, they all have amazing feedback on him. I know when I call Parts Town and I get him, my order will be correct, detailed, and efficient. Some days I'm sure I bug him more than he'd like, I would never be able to tell. He remains professional and is a master of solutions! We can't thank you folks enough for taking care of us! We look forward to the new year of growth for the both of us!”
Haily Gregg
Reacts LLC
“If we didn’t have the Parts Town account through JLL Marketplace, we would be dead. I just placed this order today; we will have it by Monday to get my repair made. I can call in and you guys have parts to me the net day if needed. My employer doesn’t believe parts can take some time to arrive and you guys are super-fast.”
Dwayne Lumpkin
JLL Chief Engineer, Meta, NYC
“JLL’s decision to onboard Parts Town has proven to be extremely beneficial. They have been instrumential in supporting our cafe and HVAC operations, providing us with parts that would typically need to be sourced from other vendors. Their exceptional support and customer service have strengthened our partnership.”
John Harris
Assistant Chief Engineer, Contractor supporting Oracle Real Estate & Facility
“ I am a big fan of Unlimited Service Group and the companies in their Group. Whaley and General Parts have great communication and try their best to fix the issue on the first visit. They service 60+ stores for Piada and stock key parts for the models and brands we use so they can get us back up and running ASAP.”
Leon DeLeon
Facility Manager, Piada Italian Street Food
"I would like to take a moment to express my deep appreciation for the partnership with Unlimited Service Group. I know that once a work order is in, it will be handled promptly and efficiently, with someone dispatched as quickly as possible...Please continue the great work!"
Drew Z
Facility Manager, bartaco
“REPA is a partner at eye level in the supply of original spare parts to our customers, because it fully meets our high service standards and the expectations of our customers, both in terms of quality and speed of delivery. REPA’s “state of the art” spare parts solutions are professional and also offer a well-structured and accessible online platform. The partnership with REPA is an important step for the fulfilment of our customer promise of a lifetime partnership that our customers can rely on”.
Jörn Winkler
Vice President Global Sales and Services, MKN
“The partnership between Sanremo and REPA will raise the standards even higher, towards excellence and streamlined operations for our partners. Together, we are committed to providing customers with a more complete and satisfying experience, ensuring faster and more efficient parts availability, consistently high quality products and services, specialized and personalized technical support. We are confident that this partnership will guarantee our customers the best solutions for their business and after-sales”.
Gianluca Vecchione
Chief Operating Officer, Sanremo Coffee Machines
“As we unveil this partnership, Hemro Group is proud to announce our collaboration with REPA, a testament to our relentless dedication to serving our customers with excellence. This strategic alliance signifies our commitment to streamlining operations and enhancing accessibility for our valued distribution partners and end-users. With REPA’s specialized expertise in spare parts distribution to professional entities, we’re poised to revolutionize the coffee grinding landscape, ensuring swift delivery and reducing lead times. Together, we’re redefining industry standards and elevating the coffee experience for enthusiasts worldwide”
Ziya Boro
Chief Sales Officer, Hemro Group
"Our partnership has been instrumental in capturing significant OEM market share by leveraging Parts Town's innovative tools and providing customers with an exceptional experience. Together, we've streamlined the parts distribution processes, ensuring faster delivery times and setting a new standard in the industry."
Tim Fitzgerald
CEO,Middleby Corporation
"Our company has a direct relationship with Encompass. They are usually the fastest in terms of part pulling and distribution, regardless of location. They are easy to work with, their system is straightforward, and the units are user-friendly."
Technician
Home Appliance Repair Provider
“We truly appreciate the working relationship we have with Parts Town. I always enjoy speaking with our Business Development Representative on our monthly phone calls! I wanted to commend our Customer Experience Representative for his work ethic and relationship with us. If you ask any of my technicians about our rep, they all have amazing feedback on him. I know when I call Parts Town and I get him, my order will be correct, detailed, and efficient. Some days I'm sure I bug him more than he'd like, I would never be able to tell. He remains professional and is a master of solutions! We can't thank you folks enough for taking care of us! We look forward to the new year of growth for the both of us!”
Haily Gregg
Reacts LLC
"Our company has a direct relationship with Encompass. They are usually the fastest in terms of part pulling and distribution, regardless of location. They are easy to work with, their system is straightforward, and the units are user-friendly."
Technician
Home Appliance Repair Provider
“We truly appreciate the working relationship we have with Parts Town. I always enjoy speaking with our Business Development Representative on our monthly phone calls! I wanted to commend our Customer Experience Representative for his work ethic and relationship with us. If you ask any of my technicians about our rep, they all have amazing feedback on him. I know when I call Parts Town and I get him, my order will be correct, detailed, and efficient. Some days I'm sure I bug him more than he'd like, I would never be able to tell. He remains professional and is a master of solutions! We can't thank you folks enough for taking care of us! We look forward to the new year of growth for the both of us!”
Haily Gregg
Reacts LLC
“If we didn’t have the Parts Town account through JLL Marketplace, we would be dead. I just placed this order today; we will have it by Monday to get my repair made. I can call in and you guys have parts to me the net day if needed. My employer doesn’t believe parts can take some time to arrive and you guys are super-fast.”
Dwayne Lumpkin
JLL Chief Engineer, Meta, NYC
“JLL’s decision to onboard Parts Town has proven to be extremely beneficial. They have been instrumential in supporting our cafe and HVAC operations, providing us with parts that would typically need to be sourced from other vendors. Their exceptional support and customer service have strengthened our partnership.”
John Harris
Assistant Chief Engineer, Contractor supporting Oracle Real Estate & Facility
“ I am a big fan of Unlimited Service Group and the companies in their Group. Whaley and General Parts have great communication and try their best to fix the issue on the first visit. They service 60+ stores for Piada and stock key parts for the models and brands we use so they can get us back up and running ASAP.”
Leon DeLeon
Facility Manager, Piada Italian Street Food
"I would like to take a moment to express my deep appreciation for the partnership with Unlimited Service Group. I know that once a work order is in, it will be handled promptly and efficiently, with someone dispatched as quickly as possible...Please continue the great work!"
Drew Z
Facility Manager, bartaco
“REPA is a partner at eye level in the supply of original spare parts to our customers, because it fully meets our high service standards and the expectations of our customers, both in terms of quality and speed of delivery. REPA’s “state of the art” spare parts solutions are professional and also offer a well-structured and accessible online platform. The partnership with REPA is an important step for the fulfilment of our customer promise of a lifetime partnership that our customers can rely on”.
Jörn Winkler
Vice President Global Sales and Services, MKN
“The partnership between Sanremo and REPA will raise the standards even higher, towards excellence and streamlined operations for our partners. Together, we are committed to providing customers with a more complete and satisfying experience, ensuring faster and more efficient parts availability, consistently high quality products and services, specialized and personalized technical support. We are confident that this partnership will guarantee our customers the best solutions for their business and after-sales”.
Gianluca Vecchione
Chief Operating Officer, Sanremo Coffee Machines
“As we unveil this partnership, Hemro Group is proud to announce our collaboration with REPA, a testament to our relentless dedication to serving our customers with excellence. This strategic alliance signifies our commitment to streamlining operations and enhancing accessibility for our valued distribution partners and end-users. With REPA’s specialized expertise in spare parts distribution to professional entities, we’re poised to revolutionize the coffee grinding landscape, ensuring swift delivery and reducing lead times. Together, we’re redefining industry standards and elevating the coffee experience for enthusiasts worldwide”
Ziya Boro
Chief Sales Officer, Hemro Group
"Our partnership has been instrumental in capturing significant OEM market share by leveraging Parts Town's innovative tools and providing customers with an exceptional experience. Together, we've streamlined the parts distribution processes, ensuring faster delivery times and setting a new standard in the industry."
Tim Fitzgerald
CEO,Middleby Corporation
"Our company has a direct relationship with Encompass. They are usually the fastest in terms of part pulling and distribution, regardless of location. They are easy to work with, their system is straightforward, and the units are user-friendly."
Technician
Home Appliance Repair Provider
“We truly appreciate the working relationship we have with Parts Town. I always enjoy speaking with our Business Development Representative on our monthly phone calls! I wanted to commend our Customer Experience Representative for his work ethic and relationship with us. If you ask any of my technicians about our rep, they all have amazing feedback on him. I know when I call Parts Town and I get him, my order will be correct, detailed, and efficient. Some days I'm sure I bug him more than he'd like, I would never be able to tell. He remains professional and is a master of solutions! We can't thank you folks enough for taking care of us! We look forward to the new year of growth for the both of us!”
Haily Gregg
Reacts LLC
“If we didn’t have the Parts Town account through JLL Marketplace, we would be dead. I just placed this order today; we will have it by Monday to get my repair made. I can call in and you guys have parts to me the net day if needed. My employer doesn’t believe parts can take some time to arrive and you guys are super-fast.”
Dwayne Lumpkin
JLL Chief Engineer, Meta, NYC
"Our company has a direct relationship with Encompass. They are usually the fastest in terms of part pulling and distribution, regardless of location. They are easy to work with, their system is straightforward, and the units are user-friendly."
Technician
Home Appliance Repair Provider
“We truly appreciate the working relationship we have with Parts Town. I always enjoy speaking with our Business Development Representative on our monthly phone calls! I wanted to commend our Customer Experience Representative for his work ethic and relationship with us. If you ask any of my technicians about our rep, they all have amazing feedback on him. I know when I call Parts Town and I get him, my order will be correct, detailed, and efficient. Some days I'm sure I bug him more than he'd like, I would never be able to tell. He remains professional and is a master of solutions! We can't thank you folks enough for taking care of us! We look forward to the new year of growth for the both of us!”
Haily Gregg
Reacts LLC
“If we didn’t have the Parts Town account through JLL Marketplace, we would be dead. I just placed this order today; we will have it by Monday to get my repair made. I can call in and you guys have parts to me the net day if needed. My employer doesn’t believe parts can take some time to arrive and you guys are super-fast.”
Dwayne Lumpkin
JLL Chief Engineer, Meta, NYC
“JLL’s decision to onboard Parts Town has proven to be extremely beneficial. They have been instrumential in supporting our cafe and HVAC operations, providing us with parts that would typically need to be sourced from other vendors. Their exceptional support and customer service have strengthened our partnership.”
John Harris
Assistant Chief Engineer, Contractor supporting Oracle Real Estate & Facility
“ I am a big fan of Unlimited Service Group and the companies in their Group. Whaley and General Parts have great communication and try their best to fix the issue on the first visit. They service 60+ stores for Piada and stock key parts for the models and brands we use so they can get us back up and running ASAP.”
Leon DeLeon
Facility Manager, Piada Italian Street Food
"I would like to take a moment to express my deep appreciation for the partnership with Unlimited Service Group. I know that once a work order is in, it will be handled promptly and efficiently, with someone dispatched as quickly as possible...Please continue the great work!"
Drew Z
Facility Manager, bartaco
“REPA is a partner at eye level in the supply of original spare parts to our customers, because it fully meets our high service standards and the expectations of our customers, both in terms of quality and speed of delivery. REPA’s “state of the art” spare parts solutions are professional and also offer a well-structured and accessible online platform. The partnership with REPA is an important step for the fulfilment of our customer promise of a lifetime partnership that our customers can rely on”.
Jörn Winkler
Vice President Global Sales and Services, MKN
“The partnership between Sanremo and REPA will raise the standards even higher, towards excellence and streamlined operations for our partners. Together, we are committed to providing customers with a more complete and satisfying experience, ensuring faster and more efficient parts availability, consistently high quality products and services, specialized and personalized technical support. We are confident that this partnership will guarantee our customers the best solutions for their business and after-sales”.
Gianluca Vecchione
Chief Operating Officer, Sanremo Coffee Machines
“As we unveil this partnership, Hemro Group is proud to announce our collaboration with REPA, a testament to our relentless dedication to serving our customers with excellence. This strategic alliance signifies our commitment to streamlining operations and enhancing accessibility for our valued distribution partners and end-users. With REPA’s specialized expertise in spare parts distribution to professional entities, we’re poised to revolutionize the coffee grinding landscape, ensuring swift delivery and reducing lead times. Together, we’re redefining industry standards and elevating the coffee experience for enthusiasts worldwide”
Ziya Boro
Chief Sales Officer, Hemro Group
"Our partnership has been instrumental in capturing significant OEM market share by leveraging Parts Town's innovative tools and providing customers with an exceptional experience. Together, we've streamlined the parts distribution processes, ensuring faster delivery times and setting a new standard in the industry."
Tim Fitzgerald
CEO,Middleby Corporation
“If we didn’t have the Parts Town account through JLL Marketplace, we would be dead. I just placed this order today; we will have it by Monday to get my repair made. I can call in and you guys have parts to me the net day if needed. My employer doesn’t believe parts can take some time to arrive and you guys are super-fast.”
Dwayne Lumpkin
JLL Chief Engineer, Meta, NYC
“JLL’s decision to onboard Parts Town has proven to be extremely beneficial. They have been instrumential in supporting our cafe and HVAC operations, providing us with parts that would typically need to be sourced from other vendors. Their exceptional support and customer service have strengthened our partnership.”
John Harris
Assistant Chief Engineer, Contractor supporting Oracle Real Estate & Facility
“ I am a big fan of Unlimited Service Group and the companies in their Group. Whaley and General Parts have great communication and try their best to fix the issue on the first visit. They service 60+ stores for Piada and stock key parts for the models and brands we use so they can get us back up and running ASAP.”
Leon DeLeon
Facility Manager, Piada Italian Street Food
"I would like to take a moment to express my deep appreciation for the partnership with Unlimited Service Group. I know that once a work order is in, it will be handled promptly and efficiently, with someone dispatched as quickly as possible...Please continue the great work!"
Drew Z
Facility Manager, bartaco
“REPA is a partner at eye level in the supply of original spare parts to our customers, because it fully meets our high service standards and the expectations of our customers, both in terms of quality and speed of delivery. REPA’s “state of the art” spare parts solutions are professional and also offer a well-structured and accessible online platform. The partnership with REPA is an important step for the fulfilment of our customer promise of a lifetime partnership that our customers can rely on”.
Jörn Winkler
Vice President Global Sales and Services, MKN
“The partnership between Sanremo and REPA will raise the standards even higher, towards excellence and streamlined operations for our partners. Together, we are committed to providing customers with a more complete and satisfying experience, ensuring faster and more efficient parts availability, consistently high quality products and services, specialized and personalized technical support. We are confident that this partnership will guarantee our customers the best solutions for their business and after-sales”.
Gianluca Vecchione
Chief Operating Officer, Sanremo Coffee Machines
“As we unveil this partnership, Hemro Group is proud to announce our collaboration with REPA, a testament to our relentless dedication to serving our customers with excellence. This strategic alliance signifies our commitment to streamlining operations and enhancing accessibility for our valued distribution partners and end-users. With REPA’s specialized expertise in spare parts distribution to professional entities, we’re poised to revolutionize the coffee grinding landscape, ensuring swift delivery and reducing lead times. Together, we’re redefining industry standards and elevating the coffee experience for enthusiasts worldwide”
Ziya Boro
Chief Sales Officer, Hemro Group
"Our partnership has been instrumental in capturing significant OEM market share by leveraging Parts Town's innovative tools and providing customers with an exceptional experience. Together, we've streamlined the parts distribution processes, ensuring faster delivery times and setting a new standard in the industry."
Tim Fitzgerald
CEO,Middleby Corporation
"Throughout the course of our long-term partnership Parts Town has done an exceptional job servicing our customers, enabling Hobart to continuously increase our genuine OEM share of the foodservice equipment market. Only genuine OEM replacement parts, accessories and consumables are guaranteed to ensure Hobart equipment functions as intended. This partnership helps us to continue providing the foodservice industry with the replacement parts needed to keep their kitchens up and running."
Hobart Parts
“Partnering with Parts Town has been a tremendous benefit for Garland and our customers. They’re a true partner, always working with us to enhance the service experience, while carrying the critical inventory our customers rely on. With multiple distribution points ensuring next-day delivery and a first-time fill rate of over 96%, Parts Town helps us keep kitchens running without interruption.”
Graham Sams
President of Garland Commercial Ranges, Welbilt
"Electrolux Professional Group is proud to partner with Parts Town to distribute our genuine OEM parts, accessories and consumables to ensure customers are able to keep equipment running efficiently. Whether our customers need to replace a part in a combi oven, stock up on genuine OEM detergents, or replace a worn-out Food Processor blade Parts Town has the inventory in-stock ready to ship same day – decreasing equipment downtime and ensuring customers have the right products to maintain their equipment. Parts Town’s commitment to supply only genuine OEM parts is important to ensuring our equipment delivers the results our customers expect. With Parts Town, we can deliver on our company’s commitment to making our customers work life easier, more sustainable, and more profitable."
John Evans
CXO, Electrolux Professional Group
"Working with Parts Town makes life easier for our customers. Together, we’ve made it simple to find the right Hoshizaki parts fast, so service is hassle-free. It’s all about keeping things running smoothly and making support as easy as possible."
Sally Ray
Vice President of Marketing, Hoshizaki America, Inc.
“If we didn’t have the Parts Town account through JLL Marketplace, we would be dead. I just placed this order today; we will have it by Monday to get my repair made. I can call in and you guys have parts to me the net day if needed. My employer doesn’t believe parts can take some time to arrive and you guys are super-fast.”
Dwayne Lumpkin
JLL Chief Engineer, Meta, NYC
“JLL’s decision to onboard Parts Town has proven to be extremely beneficial. They have been instrumential in supporting our cafe and HVAC operations, providing us with parts that would typically need to be sourced from other vendors. Their exceptional support and customer service have strengthened our partnership.”
John Harris
Assistant Chief Engineer, Contractor supporting Oracle Real Estate & Facility
“ I am a big fan of Unlimited Service Group and the companies in their Group. Whaley and General Parts have great communication and try their best to fix the issue on the first visit. They service 60+ stores for Piada and stock key parts for the models and brands we use so they can get us back up and running ASAP.”
Leon DeLeon
Facility Manager, Piada Italian Street Food
"I would like to take a moment to express my deep appreciation for the partnership with Unlimited Service Group. I know that once a work order is in, it will be handled promptly and efficiently, with someone dispatched as quickly as possible...Please continue the great work!"
Drew Z
Facility Manager, bartaco
“REPA is a partner at eye level in the supply of original spare parts to our customers, because it fully meets our high service standards and the expectations of our customers, both in terms of quality and speed of delivery. REPA’s “state of the art” spare parts solutions are professional and also offer a well-structured and accessible online platform. The partnership with REPA is an important step for the fulfilment of our customer promise of a lifetime partnership that our customers can rely on”.
Jörn Winkler
Vice President Global Sales and Services, MKN
“The partnership between Sanremo and REPA will raise the standards even higher, towards excellence and streamlined operations for our partners. Together, we are committed to providing customers with a more complete and satisfying experience, ensuring faster and more efficient parts availability, consistently high quality products and services, specialized and personalized technical support. We are confident that this partnership will guarantee our customers the best solutions for their business and after-sales”.
Gianluca Vecchione
Chief Operating Officer, Sanremo Coffee Machines
“As we unveil this partnership, Hemro Group is proud to announce our collaboration with REPA, a testament to our relentless dedication to serving our customers with excellence. This strategic alliance signifies our commitment to streamlining operations and enhancing accessibility for our valued distribution partners and end-users. With REPA’s specialized expertise in spare parts distribution to professional entities, we’re poised to revolutionize the coffee grinding landscape, ensuring swift delivery and reducing lead times. Together, we’re redefining industry standards and elevating the coffee experience for enthusiasts worldwide”
Ziya Boro
Chief Sales Officer, Hemro Group
"Our partnership has been instrumental in capturing significant OEM market share by leveraging Parts Town's innovative tools and providing customers with an exceptional experience. Together, we've streamlined the parts distribution processes, ensuring faster delivery times and setting a new standard in the industry."
Tim Fitzgerald
CEO,Middleby Corporation
"Throughout the course of our long-term partnership Parts Town has done an exceptional job servicing our customers, enabling Hobart to continuously increase our genuine OEM share of the foodservice equipment market. Only genuine OEM replacement parts, accessories and consumables are guaranteed to ensure Hobart equipment functions as intended. This partnership helps us to continue providing the foodservice industry with the replacement parts needed to keep their kitchens up and running."
Hobart Parts
“Partnering with Parts Town has been a tremendous benefit for Garland and our customers. They’re a true partner, always working with us to enhance the service experience, while carrying the critical inventory our customers rely on. With multiple distribution points ensuring next-day delivery and a first-time fill rate of over 96%, Parts Town helps us keep kitchens running without interruption.”
Graham Sams
President of Garland Commercial Ranges, Welbilt
"Electrolux Professional Group is proud to partner with Parts Town to distribute our genuine OEM parts, accessories and consumables to ensure customers are able to keep equipment running efficiently. Whether our customers need to replace a part in a combi oven, stock up on genuine OEM detergents, or replace a worn-out Food Processor blade Parts Town has the inventory in-stock ready to ship same day – decreasing equipment downtime and ensuring customers have the right products to maintain their equipment. Parts Town’s commitment to supply only genuine OEM parts is important to ensuring our equipment delivers the results our customers expect. With Parts Town, we can deliver on our company’s commitment to making our customers work life easier, more sustainable, and more profitable."
John Evans
CXO, Electrolux Professional Group
"Working with Parts Town makes life easier for our customers. Together, we’ve made it simple to find the right Hoshizaki parts fast, so service is hassle-free. It’s all about keeping things running smoothly and making support as easy as possible."
Sally Ray
Vice President of Marketing, Hoshizaki America, Inc.
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© 2026 Parts Town Unlimited. All rights reserved.
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© 2026 Parts Town Unlimited. All rights reserved.

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