Building What Matters- the Right Way
A Town without limits. Powered by people, values, and bold ideas that keep the world running.
Building What Matters- The Right Way
A Town without limits. Powered by people, values, and bold ideas that keep the world running.
Building What Matters- The Right Way
A Town without limits. Powered by people, values, and bold ideas that keep the world running.
Building What Matters- the Right Way
A Town without limits. Powered by people, values, and bold ideas that keep the world running.
What
What
What
We’re About
We’re About
We’re About
Parts Town Unlimited was built on a simple belief: great people, united by shared values, can build something extraordinary.
What started in 1987 with a small team and a big idea has grown into a global organization of more than 5,000 Townspeople-supporting customers across foodservice, residential, HVAC, and Service. While we’ve grown, what matters to us hasn’t changed.
We hire people with ideas. We trust them to lead. And we give them the space, support, and technology to do their best work.
Parts Town Unlimited was built on a simple belief: great people, united by shared values, can build something extraordinary.
What started in 1987 with a small team and a big idea has grown into a global organization of more than 5,000 Townspeople-supporting customers across foodservice, residential, HVAC, and Service. While we’ve grown, what matters to us hasn’t changed.
We hire people with ideas. We trust them to lead. And we give them the space, support, and technology to do their best work.
Parts Town Unlimited was built on a simple belief: great people, united by shared values, can build something extraordinary.
What started in 1987 with a small team and a big idea has grown into a global organization of more than 5,000 Townspeople-supporting customers across foodservice, residential, HVAC, and Service. While we’ve grown, what matters to us hasn’t changed.
We hire people with ideas. We trust them to lead. And we give them the space, support, and technology to do their best work.
Parts Town Unlimited was built on a simple belief: great people, united by shared values, can build something extraordinary.
What started in 1987 with a small team and a big idea has grown into a global organization of more than 5,000 Townspeople-supporting customers across foodservice, residential, HVAC, and Service. While we’ve grown, what matters to us hasn’t changed.
We hire people with ideas. We trust them to lead. And we give them the space, support, and technology to do their best work.
Culture to the Core
Culture to the Core
Culture to the Core
Culture to the Core
Culture isn’t something we talk about after the work is done—it’s how the work gets done. Our core values—Safety, Integrity, Community, Passion, Courage, and Innovation—guide every decision we make. When things are unclear, we let our values guide us. When things get hard, we double down on them.
They’re not aspirational. They’re operational.
Culture isn’t something we talk about after the work is done—it’s how the work gets done. Our core values—Safety, Integrity, Community, Passion, Courage, and Innovation—guide every decision we make. When things are unclear, we let our values guide us. When things get hard, we double down on them.
They’re not aspirational. They’re operational.
Culture isn’t something we talk about after the work is done—it’s how the work gets done. Our core values—Safety, Integrity, Community, Passion, Courage, and Innovation—guide every decision we make. When things are unclear, we let our values guide us. When things get hard, we double down on them.
They’re not aspirational.
They’re operational.
Culture isn’t something we talk about after the work is done—it’s how the work gets done. Our core values—Safety, Integrity, Community, Passion, Courage, and Innovation—guide every decision we make. When things are unclear, we let our values guide us. When things get hard, we double down on them.
They’re not aspirational.
They’re operational.
The Parts Town Unlimited Way
The Parts Town
Unlimited Way
The Parts Town
Unlimited Way
Values-driven. Built for the long term
Values-driven. Built for the long term
Values-driven. Built for the long term
Values-driven. Built for the long term
We’re a values-driven team that believes how we win matters just as much as what we achieve. We show up with integrity, speak plainly, and keep things human—no hierarchy, no jargon, no ego.
We work hard, move fast with purpose, and support one another along the way. We celebrate bold ideas, learn out loud, give credit freely, and own our mistakes. Transparency builds trust, and clear is always kind.
We’re a values-driven team that believes how we win matters just as much as what we achieve. We show up with integrity, speak plainly, and keep things human—no hierarchy, no jargon, no ego.
We work hard, move fast with purpose, and support one another along the way. We celebrate bold ideas, learn out loud, give credit freely, and own our mistakes. Transparency builds trust, and clear is always kind.
We’re a values-driven team that believes how we win matters just as much as what we achieve. We show up with integrity, speak plainly, and keep things human—no hierarchy, no jargon, no ego.
We work hard, move fast with purpose, and support one another along the way. We celebrate bold ideas, learn out loud, give credit freely, and own our mistakes. Transparency builds trust, and clear is always kind.
Our leaders lead with humility and conviction—listening first, staying curious, and putting the team before titles. When things get tough, we don’t point fingers. We find a way—together.
We care deeply about our communities and believe success means more when it’s shared.
Our leaders lead with humility and conviction—listening first, staying curious, and putting the team before titles. When things get tough, we don’t point fingers. We find a way—together.
We care deeply about our communities and believe success means more when it’s shared.
Our leaders lead with humility and conviction—listening first, staying curious, and putting the team before titles. When things get tough, we don’t point fingers. We find a way—together.
We care deeply about our communities and believe success means more when it’s shared.
This is the Parts Town Unlimited way. Built to last. Built together.
This is the Parts Town Unlimited way. Built to last. Built together.
This is the Parts Town Unlimited way. Built to last. Built together.
We believe that the magic of Parts Town Unlimited is created through the efforts of our outstanding people who are passionate about taking care of our customers, living our core values every day, going above and beyond to deliver results, and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shares program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
We believe that the magic of Parts town Unlimited is created through the efforts of our outstanding people who are passionate about taking care of our customers, living our core values every day, going above and beyond to deliver results, and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shares program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
We believe that the magic of Parts Town Unlimited is created through the efforts of our outstanding people who are passionate about taking care of our customers, living our core values every day, going above and beyond to deliver results, and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shares program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
We believe that the magic of Parts town Unlimited is created through the efforts of our outstanding people who are passionate about taking care of our customers , living our core values every day, going above and beyond to deliver results , and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shares program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
We believe that the magic of Partstown Unlimted is creatred through the efforts of our outstanding people who are passionate about taking care of our customers , living our core values every day, going above and beyond to deliver results , and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shars program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
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We believe that the magic of Parts Town Unlimited is created through the efforts of our outstanding people who are passionate about taking care of our customers, living our core values every day, going above and beyond to deliver results, and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shares program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
We believe that the magic of Partstown Unlimted is creatred through the efforts of our outstanding people who are passionate about taking care of our customers , living our core values every day, going above and beyond to deliver results , and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shars program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
We believe that the magic of Parts town Unlimited is created through the efforts of our outstanding people who are passionate about taking care of our customers, living our core values every day, going above and beyond to deliver results, and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shares program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
We believe that the magic of Partstown Unlimted is creatred through the efforts of our outstanding people who are passionate about taking care of our customers , living our core values every day, going above and beyond to deliver results , and continually striving to be better. Our team plays a big role in shaping the future of our Town and our Town Shars program allows them to share in the value that they help to create.
By giving an opportunity for our team to become a financial participant in the growth of our business, we hope Town Shares can make a meaningful impact in the lives of our team members and their families.
This isn’t just about owning our success, we all own a real piece of our future!
Our Team Leads the Way
It’s measured by impact, not position.
It’s measured by impact, not position.
It’s measured by impact, not position.
Leadership at Parts Town Unlimited shows up in everyday moments -taking ownership, helping a teammate, speaking up, or doing the work in the right way when no one’s watching.
It’s not about hierarchy. It’s about responsibility, care and follow-through. That’s how we grow here.
Leadership at Parts Town Unlimited shows up in everyday moments -taking ownership, helping a teammate, speaking up, or doing the work in the right way when no one’s watching.
It’s not about hierarchy. It’s about responsibility, care and follow-through. That’s how we grow here.
Leadership at Parts Town Unlimited shows up in everyday moments -taking ownership, helping a teammate, speaking up, or doing the work in the right way when no one’s watching.
It’s not about hierarchy. It’s about responsibility, care and follow-through. That’s how we grow here.
The Leaders of our Town
The Leaders of our Town
The Leaders of our Town
The Leaders of our Town
Important Jobs. Zero Spotlight
Important Jobs. Zero Spotlight
Important Jobs. Zero Spotlight
Leadership at Parts Town Unlimited isn’t about corner offices, or who gets the credit. It’s about building something bigger than ourselves. We believe the strongest leaders pair humility with an unshakable drive to grow, improve, and win the right way. We dream big for our Town, not for personal recognition, and we lead to create lasting impact—for our people, our partners, and the future we’re building together.
Leadership at Parts Town Unlimited isn’t about corner offices, or who gets the credit. It’s about building something bigger than ourselves. We believe the strongest leaders pair humility with an unshakable drive to grow, improve, and win the right way. We dream big for our Town, not for personal recognition, and we lead to create lasting impact—for our people, our partners, and the future we’re building together.
Leadership at Parts Town Unlimited isn’t about corner offices, or who gets the credit. It’s about building something bigger than ourselves. We believe the strongest leaders pair humility with an unshakable drive to grow, improve, and win the right way. We dream big for our Town, not for personal recognition, and we lead to create lasting impact—for our people, our partners, and the future we’re building together.
Bill Geary
Chief Accelerator AKA: CEO
More about Bill
Bill Geary
Chief Accelerator AKA: CEO
As CEO of Parts Town Unlimited, Bill Geary leads a multi-billion-dollar global distribution business serving foodservice equipment parts, HVAC parts, parts for the home, and a service technician organization that repairs just about everything. His focus is building a Town without limits—driving sustainable growth while putting people, partnerships, and performance at the center.
Bill brings deep experience leading complex, global organizations, including his prior role as Executive Vice President and General Manager of a $6B distribution business across communications, security, professional A/V, safety, and IoT solutions. He leads with a Level 5 mindset—pairing humility with an unrelenting drive to win the right way. Bill credits teams for success, holds himself accountable when things fall short, and leads with curiosity, collaboration, and clarity to build a business designed for what’s next.
More about Bill
Bill Geary
Chief Accelerator AKA: CEO
Bill Geary
Chief Accelerator AKA: CEO
As CEO of Parts Town Unlimited, Bill Geary leads a multi-billion-dollar global distribution business serving foodservice equipment parts, HVAC parts, parts for the home, and a service technician organization that repairs just about everything. His focus is building a Town without limits—driving sustainable growth while putting people, partnerships, and performance at the center.
Bill brings deep experience leading complex, global organizations, including his prior role as Executive Vice President and General Manager of a $6B distribution business across communications, security, professional A/V, safety, and IoT solutions. He leads with a Level 5 mindset—pairing humility with an unrelenting drive to win the right way. Bill credits teams for success, holds himself accountable when things fall short, and leads with curiosity, collaboration, and clarity to build a business designed for what’s next.
Steve Snower
The Sixth Man AKA: Chairman of the Board
More about Steve
Steve Snower
The Sixth Man AKA: Chairman of the Board
Steve Snower serves as Chairman of the Board at Parts Town Unlimited, continuing to play an active role in supporting the Town’s long-term vision, leadership team, and growth journey. Having transitioned from CEO to Chairman in 2025, Steve brings perspective, continuity, and deep institutional knowledge—stepping in where needed and always putting the team first.
Steve joined Parts Town in 2004, when the company had five team members and less than $3 million in annual revenue. Under his leadership, Parts Town grew into a global, multi-billion-dollar organization through consistent organic growth and strategic acquisitions—expanding to thousands of team members worldwide and becoming a leader in foodservice equipment parts distribution. His impact is woven into the foundation of the Town.
Before Parts Town, Steve spent a decade with Newark Electronics in global distribution leadership roles. He holds an MBA from Kellogg/Northwestern and a Bachelor’s degree in Finance from Miami University (Ohio).
True to his role as the Sixth Man, Steve leads without needing the ball—offering guidance, encouragement, and accountability while trusting the team on the court. He steps in where necessary to support the group overall and is active in continuing to build the group culture. Outside of work, he and his wife Jocelyn are deeply committed to family and community. Together they have raised four children, fostered six more, and lead a nonprofit dedicated to enabling children with special needs to participate in sports. An avid endurance athlete, Steve has completed multiple Ironman triathlons and marathons—always playing the long game.
More about Steve
Steve Snower
The Sixth Man AKA: Chairman of the Board
Steve Snower
The Sixth Man AKA: Chairman of the Board
Steve Snower serves as Chairman of the Board at Parts Town Unlimited, continuing to play an active role in supporting the Town’s long-term vision, leadership team, and growth journey. Having transitioned from CEO to Chairman in 2025, Steve brings perspective, continuity, and deep institutional knowledge—stepping in where needed and always putting the team first.
Steve joined Parts Town in 2004, when the company had five team members and less than $3 million in annual revenue. Under his leadership, Parts Town grew into a global, multi-billion-dollar organization through consistent organic growth and strategic acquisitions—expanding to thousands of team members worldwide and becoming a leader in foodservice equipment parts distribution. His impact is woven into the foundation of the Town.
Before Parts Town, Steve spent a decade with Newark Electronics in global distribution leadership roles. He holds an MBA from Kellogg/Northwestern and a Bachelor’s degree in Finance from Miami University (Ohio).
True to his role as the Sixth Man, Steve leads without needing the ball—offering guidance, encouragement, and accountability while trusting the team on the court. He steps in where necessary to support the group overall and is active in continuing to build the group culture. Outside of work, he and his wife Jocelyn are deeply committed to family and community. Together they have raised four children, fostered six more, and lead a nonprofit dedicated to enabling children with special needs to participate in sports. An avid endurance athlete, Steve has completed multiple Ironman triathlons and marathons—always playing the long game.
Glenn Chamberlin
Cashflow Quarterback AKA: CFO
More about Glenn
Glenn Chamberlin
Cashflow Quarterback AKA: CFO
Glenn Chamberlin is Chief Financial Officer of Parts Town Unlimited, a multi-billion-dollar global distribution business spanning foodservice equipment parts, HVAC parts, parts for the home, and a service technician organization that repairs just about everything. He focuses on building financial strength that supports smart growth, scalability, and long-term success for the Town.
Before joining Parts Town Unlimited, Glenn served as Executive Vice President of Finance at BradyPLUS, where he transformed finance and accounting functions, supported dozens of acquisitions, and helped drive strong EBITDA growth. He steps into the role following the long-planned retirement of Lori Sherwood, who helped guide the Town through 37 acquisitions and extraordinary growth. Glenn leads with humility, discipline, and partnership—focused on keeping the business strong today while building for the future.
More about Glenn
Glenn Chamberlin
Cashflow Quarterback AKA: CFO
Glenn Chamberlin
Cashflow Quarterback AKA: CFO
Glenn Chamberlin is Chief Financial Officer of Parts Town Unlimited, a multi-billion-dollar global distribution business spanning foodservice equipment parts, HVAC parts, parts for the home, and a service technician organization that repairs just about everything. He focuses on building financial strength that supports smart growth, scalability, and long-term success for the Town.
Before joining Parts Town Unlimited, Glenn served as Executive Vice President of Finance at BradyPLUS, where he transformed finance and accounting functions, supported dozens of acquisitions, and helped drive strong EBITDA growth. He steps into the role following the long-planned retirement of Lori Sherwood, who helped guide the Town through 37 acquisitions and extraordinary growth. Glenn leads with humility, discipline, and partnership—focused on keeping the business strong today while building for the future.
Justin Choi
Chief Do-It-Right Officer AKA Chief Legal Officer
More about Justin
Justin Choi
Chief Do-It-Right Officer AKA Chief Legal Officer
Justin Choi serves as Chief Legal Officer of Parts Town Unlimited, a global, multi-billion-dollar leader in high-tech distribution of commercial kitchen parts, HVAC parts, residential appliance parts, and related services. He leads the company’s global legal function, overseeing compliance, mergers and acquisitions, and legal support for strategic business initiatives that enable responsible, sustained growth.
Justin joins Parts Town Unlimited from CommScope Holding Company, Inc., where he served as Chief Legal Officer, Secretary, and Chief Compliance Officer for a global manufacturing and distribution organization. He brings deep experience advising complex, global businesses through scale, transformation, and growth.
Known for his humble, collaborative leadership style, Justin believes great legal leadership clears the path forward. He partners closely with teams across the Town to build trust, reduce friction, and help the business move faster—confidently and the right way—as Parts Town Unlimited continues its next chapter of growth.
More about Justin
Justin Choi
Chief Do-It-Right Officer AKA Chief Legal Officer
Justin Choi
Chief Do-It-Right Officer AKA Chief Legal Officer
Justin Choi serves as Chief Legal Officer of Parts Town Unlimited, a global, multi-billion-dollar leader in high-tech distribution of commercial kitchen parts, HVAC parts, residential appliance parts, and related services. He leads the company’s global legal function, overseeing compliance, mergers and acquisitions, and legal support for strategic business initiatives that enable responsible, sustained growth.
Justin joins Parts Town Unlimited from CommScope Holding Company, Inc., where he served as Chief Legal Officer, Secretary, and Chief Compliance Officer for a global manufacturing and distribution organization. He brings deep experience advising complex, global businesses through scale, transformation, and growth.
Known for his humble, collaborative leadership style, Justin believes great legal leadership clears the path forward. He partners closely with teams across the Town to build trust, reduce friction, and help the business move faster—confidently and the right way—as Parts Town Unlimited continues its next chapter of growth.
Chris Dacey
Keeper of the Compass AKA: Chief Strategy and Operations Officer
More about Chris
Chris Dacey
Keeper of the Compass AKA: Chief Strategy and Operations Officer
Chris Dacey serves as Chief Strategy and Operations Officer at Parts Town Unlimited, helping set direction and translate strategy into action across the Town. He leads strategic planning and oversees operations, IT, and project management—ensuring the business stays aligned, focused, and moving forward with purpose as it scales.
Chris officially joined the executive team in November 2024 after more than a decade of involvement with Parts Town Unlimited as an Operating Partner at Berkshire Partners, a lead private equity sponsor of the business. He brings more than 30 years of experience across strategy, finance, and operations, with prior leadership roles at the Houston Rockets, The Parthenon Group (now EY-Parthenon), and KPMG.
Known for his steady, thoughtful leadership style, Chris helps teams see the path ahead, navigate complexity, and make smart decisions along the way. As Keeper of the Compass, his focus is simple: keep the Town pointed in the right direction while turning vision into real progress
More about Chris
Chris Dacey
Keeper of the Compass AKA: Chief Strategy and Operations Officer
Chris Dacey
Keeper of the Compass AKA: Chief Strategy and Operations Officer
Chris Dacey serves as Chief Strategy and Operations Officer at Parts Town Unlimited, helping set direction and translate strategy into action across the Town. He leads strategic planning and oversees operations, IT, and project management—ensuring the business stays aligned, focused, and moving forward with purpose as it scales.
Chris officially joined the executive team in November 2024 after more than a decade of involvement with Parts Town Unlimited as an Operating Partner at Berkshire Partners, a lead private equity sponsor of the business. He brings more than 30 years of experience across strategy, finance, and operations, with prior leadership roles at the Houston Rockets, The Parthenon Group (now EY-Parthenon), and KPMG.
Known for his steady, thoughtful leadership style, Chris helps teams see the path ahead, navigate complexity, and make smart decisions along the way. As Keeper of the Compass, his focus is simple: keep the Town pointed in the right direction while turning vision into real progress
Miron Washington
Merry Maven of Digital AKA: Chief Digital Officer
More about Miron
Miron Washington
Merry Maven of Digital AKA: Chief Digital Officer
Miron Washington serves as Chief Digital Officer at Parts Town Unlimited, leading eCommerce, marketing, and digital strategy for a technology-driven, market-leading distributor of OEM foodservice equipment parts, residential appliance parts, and HVAC repair parts. His focus is accelerating digital innovation and creating seamless, data-driven customer experiences at scale.
With more than 25 years of experience across B2B and B2C eCommerce, digital transformation, and multi-billion-dollar P&L leadership, Miron brings deep expertise in building platforms that make complex work feel simple. Prior to Parts Town Unlimited, he held senior leadership roles at Home Depot, Amazon, Staples, and Monotype Imaging, most recently leading Home Depot’s $3B Quote Center business.
Known for his optimistic, collaborative leadership style, Miron blends innovation with execution—helping the Town move faster, think bigger, and continue raising the bar on how customers experience Parts Town Unlimited.
More about Miron
Miron Washington
Merry Maven of Digital AKA: Chief Digital Officer
Miron Washington
Merry Maven of Digital AKA: Chief Digital Officer
Miron Washington serves as Chief Digital Officer at Parts Town Unlimited, leading eCommerce, marketing, and digital strategy for a technology-driven, market-leading distributor of OEM foodservice equipment parts, residential appliance parts, and HVAC repair parts. His focus is accelerating digital innovation and creating seamless, data-driven customer experiences at scale.
With more than 25 years of experience across B2B and B2C eCommerce, digital transformation, and multi-billion-dollar P&L leadership, Miron brings deep expertise in building platforms that make complex work feel simple. Prior to Parts Town Unlimited, he held senior leadership roles at Home Depot, Amazon, Staples, and Monotype Imaging, most recently leading Home Depot’s $3B Quote Center business.
Known for his optimistic, collaborative leadership style, Miron blends innovation with execution—helping the Town move faster, think bigger, and continue raising the bar on how customers experience Parts Town Unlimited.
Chelsea Fitzpatrick
Takes Care of the Town’s People AKA: Group VP, People and Culture
More about Chelsea
Chelsea Fitzpatrick
Takes Care of the Town’s People AKA: Group VP, People and Culture
Chelsea Fitzpatrick leads People and Culture at Parts Town Unlimited, shaping the strategy and systems that support a global team of more than 5,000. A deeply people-centered leader, she believes culture is not just a differentiator—but the foundation for sustained growth.
Chelsea joined Parts Town more than 15 years ago, when the company had fewer than 100 team members and no formal People organization. Since then, she has built the People function from the ground up—scaling it through rapid growth, global expansion, and acquisitions while keeping trust, safety, and values at the center. Her leadership has helped create a culture where teams feel supported, empowered, and connected.
Known for her integrity, courage, and steady leadership through change, Chelsea has modernized People capabilities, leveraged technology to improve the employee experience, and championed programs like Town Shares, Parts Town Unlimited’s company-wide employee ownership program, that reinforce community and shared success. Her mission is to turn culture skeptics into culture believers by delivering practical People solutions that drive real business impact.
More about Chelsea
Chelsea Fitzpatrick
Takes Care of the Town’s People AKA: Group VP, People and Culture
Chelsea Fitzpatrick
Takes Care of the Town’s People AKA: Group VP, People and Culture
Chelsea Fitzpatrick leads People and Culture at Parts Town Unlimited, shaping the strategy and systems that support a global team of more than 5,000. A deeply people-centered leader, she believes culture is not just a differentiator—but the foundation for sustained growth.
Chelsea joined Parts Town more than 15 years ago, when the company had fewer than 100 team members and no formal People organization. Since then, she has built the People function from the ground up—scaling it through rapid growth, global expansion, and acquisitions while keeping trust, safety, and values at the center. Her leadership has helped create a culture where teams feel supported, empowered, and connected.
Known for her integrity, courage, and steady leadership through change, Chelsea has modernized People capabilities, leveraged technology to improve the employee experience, and championed programs like Town Shares, Parts Town Unlimited’s company-wide employee ownership program, that reinforce community and shared success. Her mission is to turn culture skeptics into culture believers by delivering practical People solutions that drive real business impact.
Linda Ramsey
Chief Do-It-Right Officer AKA Chief Legal Officer
More about Linda
Linda Ramsey
Chief Do-It-Right Officer AKA Chief Legal Officer
Linda Ramsey is Chief Marketing Officer at Parts Town Unlimited, leading brand, integrated marketing, creative, digital, and performance marketing across the Town. She brings storytelling and data together—building loyalty, driving demand, and turning marketing into a growth engine.
During her time at Parts Town Unlimited, the business has scaled into a multi-billion-dollar global organization, expanding beyond foodservice into HVAC and residential parts. Linda has helped guide that growth by aligning brand and performance—delivering strong ROI, customer loyalty, and measurable impact while keeping the brand consistent and trusted.
With more than 30 years of experience across B2B and B2C marketing, Linda brings deep expertise in brand, loyalty and digital marketing at scale. Prior to Parts Town, she served as SVP of Marketing for Gogo Inflight Internet, led MileagePlus loyalty marketing and digital marketing for united.com at United Airlines, and had marketing roles at HERE (formerly NAVTEQ) and Restaurant.com, helping grow the businesses globally. She believes the best stories don’t just get told—they get results.
More about Linda
Linda Ramsey
Chief Do-It-Right Officer AKA Chief Legal Officer
Linda Ramsey
Chief Do-It-Right Officer AKA Chief Legal Officer
Linda Ramsey is Chief Marketing Officer at Parts Town Unlimited, leading brand, integrated marketing, creative, digital, and performance marketing across the Town. She brings storytelling and data together—building loyalty, driving demand, and turning marketing into a growth engine.
During her time at Parts Town Unlimited, the business has scaled into a multi-billion-dollar global organization, expanding beyond foodservice into HVAC and residential parts. Linda has helped guide that growth by aligning brand and performance—delivering strong ROI, customer loyalty, and measurable impact while keeping the brand consistent and trusted.
With more than 30 years of experience across B2B and B2C marketing, Linda brings deep expertise in brand, loyalty and digital marketing at scale. Prior to Parts Town, she served as SVP of Marketing for Gogo Inflight Internet, led MileagePlus loyalty marketing and digital marketing for united.com at United Airlines, and had marketing roles at HERE (formerly NAVTEQ) and Restaurant.com, helping grow the businesses globally. She believes the best stories don’t just get told—they get results.
Jamie Head
Chief Tech Whisperer AKA: Chief Information Officer
More about Jamie
Jamie Head
Chief Tech Whisperer AKA: Chief Information Officer
Jamie Head serves as Chief Information Officer at Parts Town Unlimited, where he leads technology, data, cyber security and technology platforms that power global operations for a high-tech distribution business spanning OEM foodservice equipment parts, residential appliance parts, HVAC parts, consumer electronics parts, and related services. His focus is simple and bold: use technology to make the complex feel easy—for customers, partners, and the Town.
Jamie brings more than 20 years of global technology leadership experience, most recently serving as Chief Digital and Technology Officer at Ocean Spray Cranberries. Prior to that, he held senior technology roles at GSK and Mars, leading large-scale digital transformations, modernizing platforms, reducing tech debt, and building capabilities that drive growth, efficiency, and resilience at scale.
He’s passionate about using data, modern architecture, and digital experiences to unlock value—while developing teams, fostering inclusion, and building a culture of learning and innovation. As Chief Tech Whisperer, Jamie helps the Town harness technology not for technology’s sake, but to move faster, serve better, and keep growing without limits.
More about Jamie
Jamie Head
Chief Tech Whisperer AKA: Chief Information Officer
Jamie Head
Chief Tech Whisperer AKA: Chief Information Officer
Jamie Head serves as Chief Information Officer at Parts Town Unlimited, where he leads technology, data, cyber security and technology platforms that power global operations for a high-tech distribution business spanning OEM foodservice equipment parts, residential appliance parts, HVAC parts, consumer electronics parts, and related services. His focus is simple and bold: use technology to make the complex feel easy—for customers, partners, and the Town.
Jamie brings more than 20 years of global technology leadership experience, most recently serving as Chief Digital and Technology Officer at Ocean Spray Cranberries. Prior to that, he held senior technology roles at GSK and Mars, leading large-scale digital transformations, modernizing platforms, reducing tech debt, and building capabilities that drive growth, efficiency, and resilience at scale.
He’s passionate about using data, modern architecture, and digital experiences to unlock value—while developing teams, fostering inclusion, and building a culture of learning and innovation. As Chief Tech Whisperer, Jamie helps the Town harness technology not for technology’s sake, but to move faster, serve better, and keep growing without limits.
Clint Holder
Captain of the Americas AKA: President-Parts Town Americas
More about Clint
Clint Holder
Captain of the Americas AKA: President-Parts Town Americas
Since 2022, Clint Holder has been proudly steering the ship as Captain, Americas (aka President of Parts Town Americas), leading the charge in North American parts distribution. Clint’s journey with Parts Town Unlimited began back in 2008, and over the years, he’s had many different roles—spanning Commercial Sales, OEM partnerships, Business Development, and Operations & Logistics.
Clint is all about growth—with a passion for innovation and building strong, lasting relationships. He’s built partnerships with thousands of customers and manufacturers and has played a major role in growing our OEM Master Distribution program from the ground up to now include over 240 OEM brands. That means more genuine parts in more hands, faster than ever.
Before joining Parts Town, Clint spent 14 years building his operational experience at McMaster-Carr Supply Company.
He holds a B.A. in Political Science and German Studies from Northwestern University and an MBA in Operations Management from DePaul University.
Outside of work, Clint is all about adventure and giving back. He’s active in community service with his family and loves exploring the world with his twins, Sydney and Wyatt. Whether it’s a hidden gem in the U.S. or an international hotspot, Clint is always checking off another stop on his travel bucket list.
More about Clint
Clint Holder
Captain of the Americas AKA: President-Parts Town Americas
Clint Holder
Captain of the Americas AKA: President-Parts Town Americas
Since 2022, Clint Holder has been proudly steering the ship as Captain, Americas (aka President of Parts Town Americas), leading the charge in North American parts distribution. Clint’s journey with Parts Town Unlimited began back in 2008, and over the years, he’s had many different roles—spanning Commercial Sales, OEM partnerships, Business Development, and Operations & Logistics.
Clint is all about growth—with a passion for innovation and building strong, lasting relationships. He’s built partnerships with thousands of customers and manufacturers and has played a major role in growing our OEM Master Distribution program from the ground up to now include over 240 OEM brands. That means more genuine parts in more hands, faster than ever.
Before joining Parts Town, Clint spent 14 years building his operational experience at McMaster-Carr Supply Company.
He holds a B.A. in Political Science and German Studies from Northwestern University and an MBA in Operations Management from DePaul University.
Outside of work, Clint is all about adventure and giving back. He’s active in community service with his family and loves exploring the world with his twins, Sydney and Wyatt. Whether it’s a hidden gem in the U.S. or an international hotspot, Clint is always checking off another stop on his travel bucket list.
Mark Bickenbach
President-Parts Town Home
More about Mark
Mark Bickenbach
President-Parts Town Home
Mark Bickenbach is the Group President of Parts Town Home, the residential appliance and consumer electronics parts division of Parts Town Unlimited, a global distributor of OEM (original equipment manufacturer) parts. Parts Town Home, which includes Encompass Supply Chain Solutions, specializes in selling repair parts for residential appliances, HVAC systems, and consumer electronics to support homeowners and service networks.
Mark brings extensive leadership experience from industry-leading e-commerce and retail organizations, where he drove omnichannel initiatives to deliver seamless customer experiences across platforms. With a deep understanding of the residential space, he is focused on expanding Parts Town Home’s high-tech solutions and strengthening its value proposition. As a strategic, growth-oriented leader, he plays a key role in aligning the division with the company’s broader vision for expansion.
He holds a Bachelor’s degree from the University of Michigan and a Master’s degree from Harvard University.
More about Mark
Mark Bickenbach
President-Parts Town Home
Mark Bickenbach
President-Parts Town Home
Mark Bickenbach is the Group President of Parts Town Home, the residential appliance and consumer electronics parts division of Parts Town Unlimited, a global distributor of OEM (original equipment manufacturer) parts. Parts Town Home, which includes Encompass Supply Chain Solutions, specializes in selling repair parts for residential appliances, HVAC systems, and consumer electronics to support homeowners and service networks.
Mark brings extensive leadership experience from industry-leading e-commerce and retail organizations, where he drove omnichannel initiatives to deliver seamless customer experiences across platforms. With a deep understanding of the residential space, he is focused on expanding Parts Town Home’s high-tech solutions and strengthening its value proposition. As a strategic, growth-oriented leader, he plays a key role in aligning the division with the company’s broader vision for expansion.
He holds a Bachelor’s degree from the University of Michigan and a Master’s degree from Harvard University.
Alexander Wiegand
CEO, REPA
More about Alexander
Alexander Wiegand
CEO, REPA
Alexander Wiegand serves as the CEO of REPA, the European Division of Parts Town Unlimited, leading the company since its establishment in 2019. With a foundational role in GEV since 2006, Alexander has been instrumental in shaping the vision and operations of REPA.
Bringing a business-oriented perspective to the spare parts industry, Alexander draws from his diverse background in consulting with A.T. Kearney, as well as his experience as Production Logistics Manager at Kiefel. He holds a Diploma in Industrial Engineering from KIT - Karlsruhe Institute of Technology, which has equipped him with a solid engineering and business foundation.
Under Alexander's leadership, REPA has strengthened its role as a leading distributor of spare parts for foodservice, refrigeration equipment, coffee, and vending machines. His commitment to fostering strong relationships with manufacturers has positioned REPA as a reliable partner for OEMs, enhancing both growth and innovation within the industry.
More about Alexander
Alexander Wiegand
CEO, REPA
Alexander Wiegand
CEO, REPA
Alexander Wiegand serves as the CEO of REPA, the European Division of Parts Town Unlimited, leading the company since its establishment in 2019. With a foundational role in GEV since 2006, Alexander has been instrumental in shaping the vision and operations of REPA.
Bringing a business-oriented perspective to the spare parts industry, Alexander draws from his diverse background in consulting with A.T. Kearney, as well as his experience as Production Logistics Manager at Kiefel. He holds a Diploma in Industrial Engineering from KIT - Karlsruhe Institute of Technology, which has equipped him with a solid engineering and business foundation.
Under Alexander's leadership, REPA has strengthened its role as a leading distributor of spare parts for foodservice, refrigeration equipment, coffee, and vending machines. His commitment to fostering strong relationships with manufacturers has positioned REPA as a reliable partner for OEMs, enhancing both growth and innovation within the industry.
Kristen Nowak
President of Field Service, Unlimited Service Group
More about Kristen
Kristen Nowak
President of Field Service, Unlimited Service Group
Kristen Nowak serves as President of Field Service at Unlimited Service Group, leading a national network of more than 40 hometown service organizations delivering expert commercial kitchen equipment service backed by unmatched parts access and local stock. Since joining in 2010, she has helped transform the business into a trusted partner for restaurant operators across the country.
Kristen is known for driving operational excellence while building strong, values-driven teams. Under her leadership, the business has grown while staying grounded in safety, integrity, community, passion, courage, and innovation—helping teams stay ahead of industry change while staying close to customers.
Before Unlimited Service Group, Kristen held leadership roles at RES Group, where she led acquisitions, scaled revenue, and modernized operations through technology and process integration. She was named a 2024 Stand Out 50 Leader by Future of Field Service, recognizing her leadership, innovation, and commitment to team and customer success.
Kristen leads with purpose—focused on helping hometown teams do their best work while continuing to grow a service organization built for what’s next.
More about Kristen
Kristen Nowak
President of Field Service, Unlimited Service Group
Kristen Nowak
President of Field Service, Unlimited Service Group
Kristen Nowak serves as President of Field Service at Unlimited Service Group, leading a national network of more than 40 hometown service organizations delivering expert commercial kitchen equipment service backed by unmatched parts access and local stock. Since joining in 2010, she has helped transform the business into a trusted partner for restaurant operators across the country.
Kristen is known for driving operational excellence while building strong, values-driven teams. Under her leadership, the business has grown while staying grounded in safety, integrity, community, passion, courage, and innovation—helping teams stay ahead of industry change while staying close to customers.
Before Unlimited Service Group, Kristen held leadership roles at RES Group, where she led acquisitions, scaled revenue, and modernized operations through technology and process integration. She was named a 2024 Stand Out 50 Leader by Future of Field Service, recognizing her leadership, innovation, and commitment to team and customer success.
Kristen leads with purpose—focused on helping hometown teams do their best work while continuing to grow a service organization built for what’s next.
Bill Geary
Chief Accelerator AKA: CEO
More about Bill
Bill Geary
Chief Accelerator AKA: CEO
As CEO of Parts Town Unlimited, Bill Geary leads a multi-billion-dollar global distribution business serving foodservice equipment parts, HVAC parts, parts for the home, and a service technician organization that repairs just about everything. His focus is building a Town without limits—driving sustainable growth while putting people, partnerships, and performance at the center.
Bill brings deep experience leading complex, global organizations, including his prior role as Executive Vice President and General Manager of a $6B distribution business across communications, security, professional A/V, safety, and IoT solutions. He leads with a Level 5 mindset—pairing humility with an unrelenting drive to win the right way. Bill credits teams for success, holds himself accountable when things fall short, and leads with curiosity, collaboration, and clarity to build a business designed for what’s next.
Bill Geary
Chief Accelerator AKA: CEO
More about Bill
Steve Snower
The Sixth Man AKA: Chairman of the Board
More about Steve
Steve Snower
The Sixth Man AKA: Chairman of the Board
Steve Snower serves as Chairman of the Board at Parts Town Unlimited, continuing to play an active role in supporting the Town’s long-term vision, leadership team, and growth journey. Having transitioned from CEO to Chairman in 2025, Steve brings perspective, continuity, and deep institutional knowledge—stepping in where needed and always putting the team first.
Steve joined Parts Town in 2004, when the company had five team members and less than $3 million in annual revenue. Under his leadership, Parts Town grew into a global, multi-billion-dollar organization through consistent organic growth and strategic acquisitions—expanding to thousands of team members worldwide and becoming a leader in foodservice equipment parts distribution. His impact is woven into the foundation of the Town.
Before Parts Town, Steve spent a decade with Newark Electronics in global distribution leadership roles. He holds an MBA from Kellogg/Northwestern and a Bachelor’s degree in Finance from Miami University (Ohio).
True to his role as the Sixth Man, Steve leads without needing the ball—offering guidance, encouragement, and accountability while trusting the team on the court. He steps in where necessary to support the group overall and is active in continuing to build the group culture. Outside of work, he and his wife Jocelyn are deeply committed to family and community. Together they have raised four children, fostered six more, and lead a nonprofit dedicated to enabling children with special needs to participate in sports. An avid endurance athlete, Steve has completed multiple Ironman triathlons and marathons—always playing the long game.
Steve Snower
The Sixth Man AKA: Chairman of the Board
More about Steve
Glenn Chamberlin
Cashflow Quarterback AKA: CFO
More about Glenn
Glenn Chamberlin
Cashflow Quarterback AKA: CFO
Glenn Chamberlin is Chief Financial Officer of Parts Town Unlimited, a multi-billion-dollar global distribution business spanning foodservice equipment parts, HVAC parts, parts for the home, and a service technician organization that repairs just about everything. He focuses on building financial strength that supports smart growth, scalability, and long-term success for the Town.
Before joining Parts Town Unlimited, Glenn served as Executive Vice President of Finance at BradyPLUS, where he transformed finance and accounting functions, supported dozens of acquisitions, and helped drive strong EBITDA growth. He steps into the role following the long-planned retirement of Lori Sherwood, who helped guide the Town through 37 acquisitions and extraordinary growth. Glenn leads with humility, discipline, and partnership—focused on keeping the business strong today while building for the future.
Glenn Chamberlin
Cashflow Quarterback AKA: CFO
More about Glenn
Justin Choi
Chief Do-It-Right Officer AKA Chief Legal Officer
More about Justin
Justin Choi
Chief Do-It-Right Officer AKA Chief Legal Officer
Justin Choi serves as Chief Legal Officer of Parts Town Unlimited, a global, multi-billion-dollar leader in high-tech distribution of commercial kitchen parts, HVAC parts, residential appliance parts, and related services. He leads the company’s global legal function, overseeing compliance, mergers and acquisitions, and legal support for strategic business initiatives that enable responsible, sustained growth.
Justin joins Parts Town Unlimited from CommScope Holding Company, Inc., where he served as Chief Legal Officer, Secretary, and Chief Compliance Officer for a global manufacturing and distribution organization. He brings deep experience advising complex, global businesses through scale, transformation, and growth.
Known for his humble, collaborative leadership style, Justin believes great legal leadership clears the path forward. He partners closely with teams across the Town to build trust, reduce friction, and help the business move faster—confidently and the right way—as Parts Town Unlimited continues its next chapter of growth.
Justin Choi
Chief Do-It-Right Officer AKA Chief Legal Officer
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Chris Decay
Keeper of the Compass AKA: Chief Strategy and Operations Officer
More about Chris
Chris Decay
Keeper of the Compass AKA: Chief Strategy and Operations Officer
Chris Dacey serves as Chief Strategy and Operations Officer at Parts Town Unlimited, helping set direction and translate strategy into action across the Town. He leads strategic planning and oversees operations, IT, and project management—ensuring the business stays aligned, focused, and moving forward with purpose as it scales.
Chris officially joined the executive team in November 2024 after more than a decade of involvement with Parts Town Unlimited as an Operating Partner at Berkshire Partners, a lead private equity sponsor of the business. He brings more than 30 years of experience across strategy, finance, and operations, with prior leadership roles at the Houston Rockets, The Parthenon Group (now EY-Parthenon), and KPMG.
Chris Dacey
Keeper of the Compass AKA: Chief Strategy and Operations Officer
More about Chris
Chris Dacey
Keeper of the Compass AKA: Chief Strategy
More about Chris
Miron Washington
Merry Maven of Digital AKA: Chief Digital Officer
More about Miron
Miron Washington
Merry Maven of Digital AKA: Chief Digital Officer
Miron Washington serves as Chief Digital Officer at Parts Town Unlimited, leading eCommerce, marketing, and digital strategy for a technology-driven, market-leading distributor of OEM foodservice equipment parts, residential appliance parts, and HVAC repair parts. His focus is accelerating digital innovation and creating seamless, data-driven customer experiences at scale.
With more than 25 years of experience across B2B and B2C eCommerce, digital transformation, and multi-billion-dollar P&L leadership, Miron brings deep expertise in building platforms that make complex work feel simple. Prior to Parts Town Unlimited, he held senior leadership roles at Home Depot, Amazon, Staples, and Monotype Imaging, most recently leading Home Depot’s $3B Quote Center business.
Known for his optimistic, collaborative leadership style, Miron blends innovation with execution—helping the Town move faster, think bigger, and continue raising the bar on how customers experience Parts Town Unlimited.
Miron Washington
Merry Maven of Digital AKA: Chief Digital Officer
More about Miron
Chelsea Fitzpatrick
Takes Care of the Town’s People AKA: Group VP, People and Culture
More about Chelsea
Chelsea Fitzpatrick
Takes Care of the Town’s People AKA: Group VP, People and Culture
Chelsea Fitzpatrick leads People and Culture at Parts Town Unlimited, shaping the strategy and systems that support a global team of more than 5,000. A deeply people-centered leader, she believes culture is not just a differentiator—but the foundation for sustained growth.
Chelsea joined Parts Town more than 15 years ago, when the company had fewer than 100 team members and no formal People organization. Since then, she has built the People function from the ground up—scaling it through rapid growth, global expansion, and acquisitions while keeping trust, safety, and values at the center. Her leadership has helped create a culture where teams feel supported, empowered, and connected.
Known for her integrity, courage, and steady leadership through change, Chelsea has modernized People capabilities, leveraged technology to improve the employee experience, and championed programs like Town Shares, Parts Town Unlimited’s company-wide employee ownership program, that reinforce community and shared success. Her mission is to turn culture skeptics into culture believers by delivering practical People solutions that drive real business impact.
Chelsea Fitzpatrick
Takes Care of the Town’s People AKA: Group VP, People and Culture
More about Chelsea
Linda Ramsey
Chief Do-It-Right Officer AKA Chief Legal Officer
More about Linda
Linda Ramsey
Chief Do-It-Right Officer AKA Chief Legal Officer
Linda Ramsey is Chief Marketing Officer at Parts Town Unlimited, leading brand, integrated marketing, creative, digital, and performance marketing across the Town. She brings storytelling and data together—building loyalty, driving demand, and turning marketing into a growth engine.
During her time at Parts Town Unlimited, the business has scaled into a multi-billion-dollar global organization, expanding beyond foodservice into HVAC and residential parts. Linda has helped guide that growth by aligning brand and performance—delivering strong ROI, customer loyalty, and measurable impact while keeping the brand consistent and trusted.
With more than 30 years of experience across B2B and B2C marketing, Linda brings deep expertise in brand, loyalty and digital marketing at scale. Prior to Parts Town, she served as SVP of Marketing for Gogo Inflight Internet, led MileagePlus loyalty marketing and digital marketing for united.com at United Airlines, and had marketing roles at HERE (formerly NAVTEQ) and Restaurant.com, helping grow the businesses globally. She believes the best stories don’t just get told—they get results.
Linda Ramsey
Chief Do-It-Right Officer AKA Chief Legal Officer
More about Linda
Jamie Head
Chief Tech Whisperer AKA: Chief Information Officer
More about Jamie
Jamie Head
Chief Tech Whisperer AKA: Chief Information Officer
Jamie Head serves as Chief Information Officer at Parts Town Unlimited, where he leads technology, data, cyber security and technology platforms that power global operations for a high-tech distribution business spanning OEM foodservice equipment parts, residential appliance parts, HVAC parts, consumer electronics parts, and related services. His focus is simple and bold: use technology to make the complex feel easy—for customers, partners, and the Town.
Jamie brings more than 20 years of global technology leadership experience, most recently serving as Chief Digital and Technology Officer at Ocean Spray Cranberries. Prior to that, he held senior technology roles at GSK and Mars, leading large-scale digital transformations, modernizing platforms, reducing tech debt, and building capabilities that drive growth, efficiency, and resilience at scale.
Jamie Head
Chief Tech Whisperer AKA: Chief Inf...
More about Jamie
Jamie Head
Chief Tech Whisperer AKA: Chief Information Officer
More about Jamie
Clint Holder
Captain of the Americas AKA: President-Parts Town Americas
More about Clint
Clint Holder
Captain of the Americas AKA: President-Parts Town Americas
Since 2022, Clint Holder has been proudly steering the ship as Captain, Americas (aka President of Parts Town Americas), leading the charge in North American parts distribution. Clint’s journey with Parts Town Unlimited began back in 2008, and over the years, he’s had many different roles—spanning Commercial Sales, OEM partnerships, Business Development, and Operations & Logistics.
Clint is all about growth—with a passion for innovation and building strong, lasting relationships. He’s built partnerships with thousands of customers and manufacturers and has played a major role in growing our OEM Master Distribution program from the ground up to now include over 240 OEM brands. That means more genuine parts in more hands, faster than ever.
Before joining Parts Town, Clint spent 14 years building his operational experience at McMaster-Carr Supply Company.
Clint Holder
Captain of the Americas AKA: President-Parts To..
More about Clint
Clint Holder
Captain of the Americas AKA: President-Parts Town Americas
More about Clint
Mark Bickenbach
President-Parts Town Home
More about Mark
Mark Bickenbach
President-Parts Town Home
Mark Bickenbach is the Group President of Parts Town Home, the residential appliance and consumer electronics parts division of Parts Town Unlimited, a global distributor of OEM (original equipment manufacturer) parts. Parts Town Home, which includes Encompass Supply Chain Solutions, specializes in selling repair parts for residential appliances, HVAC systems, and consumer electronics to support homeowners and service networks.
Mark brings extensive leadership experience from industry-leading e-commerce and retail organizations, where he drove omnichannel initiatives to deliver seamless customer experiences across platforms. With a deep understanding of the residential space, he is focused on expanding Parts Town Home’s high-tech solutions and strengthening its value proposition. As a strategic, growth-oriented leader, he plays a key role in aligning the division with the company’s broader vision for expansion.
He holds a Bachelor’s degree from the University of Michigan and a Master’s degree from Harvard University.
Mark Bickenbach
President-Parts Town Home
More about Mark
Alexander Wiegand
CEO, REPA
More about Alexander
Alexander Wiegand
CEO, REPA
Alexander Wiegand serves as the CEO of REPA, the European Division of Parts Town Unlimited, leading the company since its establishment in 2019. With a foundational role in GEV since 2006, Alexander has been instrumental in shaping the vision and operations of REPA.
Bringing a business-oriented perspective to the spare parts industry, Alexander draws from his diverse background in consulting with A.T. Kearney, as well as his experience as Production Logistics Manager at Kiefel. He holds a Diploma in Industrial Engineering from KIT - Karlsruhe Institute of Technology, which has equipped him with a solid engineering and business foundation.
Under Alexander's leadership, REPA has strengthened its role as a leading distributor of spare parts for foodservice, refrigeration equipment, coffee, and vending machines. His commitment to fostering strong relationships with manufacturers has positioned REPA as a reliable partner for OEMs, enhancing both growth and innovation within the industry.
Alexander Wiegand
CEO, REPA
More about Alexander
Kristen Nowak
President of Field Service, Unlimited Service Group
More about Kristen
Kristen Nowak
President of Field Service, Unlimited Service Group
Kristen Nowak serves as President of Field Service at Unlimited Service Group, leading a national network of more than 40 hometown service organizations delivering expert commercial kitchen equipment service backed by unmatched parts access and local stock. Since joining in 2010, she has helped transform the business into a trusted partner for restaurant operators across the country.
Kristen is known for driving operational excellence while building strong, values-driven teams. Under her leadership, the business has grown while staying grounded in safety, integrity, community, passion, courage, and innovation—helping teams stay ahead of industry change while staying close to customers.
Before Unlimited Service Group, Kristen held leadership roles at RES Group, where she led acquisitions, scaled revenue, and modernized operations through technology and process integration. She was named a 2024 Stand Out 50 Leader by Future of Field Service, recognizing her leadership, innovation, and commitment to team and customer success.
Kristen leads with purpose—focused on helping hometown teams do their best work while continuing to grow a service organization built for what’s next.
Kristen Nowak
President of Field Service, Unlimited Service Group
More about Kristen
Giving Back
Giving Back
Giving Back
Community isn’t just one of our values-it’s a responsibility
Community isn’t just one of our values-it’s a responsibility
Community isn’t just one of our values-it’s a responsibility
Aspire
Inspiring inclusivity with people with disabilities
Aspire
Inspiring inclusivity with people with disabilities
Aspire
Inspiring inclusivity with people with disabilities
Aspire
Inspiring inclusivity with people with disabilities
Step Up for Kids
Benefiting Lurie Children’s Hospital
Step Up for Kids
Benefiting Lurie Children’s Hospital
Step Up for Kids
Benefiting Lurie Children’s Hospital
Step Up for Kids
Benefiting Lurie Children’s Hospital
Fighting Hunger
In partnership with NAFEM
Fighting Hunger
In partnership with NAFEM
Fighting Hunger
In partnership with NAFEM
Fighting Hunger
In partnership with NAFEM
Light the night
Benefiting The Leukemia & Lymphoma Society
Light the night
Benefiting The Leukemia & Lymphoma Society
Light the night
Benefiting The Leukemia & Lymphoma Society
Light the night
Benefiting The Leukemia & Lymphoma Society
FEBA (the European Food Bank Federation)
FEBA (the European Food Bank Federation)
FEBA (the European Food Bank Federation)
FEBA (the European Food Bank Federation)
Macmillan Cancer Support
UK’s leading cancer care center
Macmillan Cancer Support
UK’s leading cancer care center
Macmillan Cancer Support
UK’s leading cancer care center
Macmillan Cancer Support
UK’s leading cancer care center
Honored to Be Recognized
Honored to Be Recognized
We don't do it for the awards, but we're proud of what they represent.
We don't do it for the awards,
but we're proud of what they represent.
We don't do it for the awards,
but we're proud of what they represent.
We don't do it for the awards,
but we're proud of what they represent.
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC. 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
INC 5000
Fastest-Growing Private Companies in America
2009-2025
INC 5000
Fastest-Growing Private Companies in America
2009-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Crain's Chicago Business Fast 50
Fastest-Growing Private Companies headquartered in Chicago
2015-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
Chicago Tribune Top Workplaces
Top Workplaces headquartered in Chicago
2020-2025
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© 2026 Parts Town Unlimited. All rights reserved.
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