“I am a big fan of Unlimited Service Group and the companies in their Group. Whaley and General Parts have great communication and try their best to fix the issue on the first visit. They service 60+ stores for Piada and stock key parts for the models and brands we use so they can get us back up and running ASAP.”

“I would like to take a moment to express my deep appreciation for the partnership with Unlimited Service Group. I know that once a work order is in, it will be handled promptly and efficiently, with someone dispatched as quickly as possible...Please continue the great work!”

“If we didn’t have the Parts Town account through JLL Marketplace, we would be dead. I just placed this order today; we will have it by Monday to get my repair made. I can call in and you guys have parts to me the net day if needed. My employer doesn’t believe parts can take some time to arrive and you guys are super-fast!”

“JLL’s decision to onboard Parts Town has proven to be extremely beneficial. They have been instrumential in supporting our cafe and HVAC operations, providing us with parts that would typically need to be sourced from other vendors. Their exceptional support and customer service have strengthened our partnership.”

“Our company has a direct relationship with Encompass. They are usually the fastest in terms of part pulling and distribution, regardless of location. They are easy to work with, their system is straightforward, and the units are user-friendly.“

“Our partnership has been instrumental in capturing significant OEM market share by leveraging Parts Town's innovative tools and providing customers with an exceptional experience. Together, we've streamlined the parts distribution processes, ensuring faster delivery times and setting a new standard in the industry.“

“Partnering with Parts Town has been a tremendous benefit for Garland and our customers. They’re a true partner, always working with us to enhance the service experience, while carrying the critical inventory our customers rely on. With multiple distribution points ensuring next-day delivery and a first-time fill rate of over 96%, Parts Town helps us keep kitchens running without interruption.“

“REPA is a partner at eye level in the supply of original spare parts to our customers, because it fully meets our high service standards and the expectations of our customers, both in terms of quality and speed of delivery. REPA’s “state of the art” spare parts solutions are professional and also offer a well-structured and accessible online platform. The partnership with REPA is an important step for the fulfillment of our customer promise of a lifetime partnership that our customers can rely on.”

“The partnership between Sanremo and REPA will raise the standards even higher, towards excellence and streamlined operations for our partners. Together, we are committed to providing customers with a more complete and satisfying experience, ensuring faster and more efficient parts availability, consistently high quality products and services, specialized and personalized technical support. We are confident that this partnership will guarantee our customers the best solutions for their business and after-sales.“

“Throughout the course of our long-term partnership Parts Town has done an exceptional job servicing our customers, enabling Hobart to continuously increase our genuine OEM share of the foodservice equipment market. Only genuine OEM replacement parts, accessories and consumables are guaranteed to ensure Hobart equipment functions as intended. This partnership helps us to continue providing the foodservice industry with the replacement parts needed to keep their kitchens up and running.“

“We truly appreciate the working relationship we have with Parts Town. I always enjoy speaking with our Business Development Representative on our monthly phone calls! I wanted to commend our Customer Experience Representative for his work ethic and relationship with us. If you ask any of my technicians about our rep, they all have amazing feedback on him. I know when I call Parts Town and I get him, my order will be correct, detailed, and efficient. Some days I'm sure I bug him more than he'd like, I would never be able to tell. He remains professional and is a master of solutions! We can't thank you folks enough for taking care of us! We look forward to the new year of growth for the both of us!”

“Working with Parts Town makes life easier for our customers. Together, we’ve made it simple to find the right Hoshizaki parts fast, so service is hassle-free. It’s all about keeping things running smoothly and making support as easy as possible.“